HAVE I PAID?
If you have received an email saying payment confirmation you’re good to go! We will send you the tracking details within maximum period of 24 hours after that point.
If you have received all of our emails but have not received one saying ‘payment confirmation’ then the payment has not gone through. Please contact us and we will get it resolved for you.
I HAVE NOT RECEIVED MY ORDER CONFIRMATION?
If you have not received an order confirmation email, firstly check your spam mail.
If you still can’t see it, most likely the email address you entered was invalid. Please recreate your order and check the email address and shipping address carefully.
Please then reply to the confirmation email when received from us to move on to payment, failing any of this please contact sales@xanaxshopca.com
I CAN NOT SEE HOW TO PAY?
Once your order is placed, please kindly go to the live chat and request payment details, if not responded to live chat, we’ll send you a confirmation email, asking you to confirm the order. Once this is done, we’ll email you with payment details.
WHAT IS THE SHIPPING TIME?
Shipping times vary between 2-3 days for all USA states. Over holiday periods again it can slow down, all information can be seen via the tracking code provided up to 24 hours after payment is received.
WHERE IS IT SENT FROM?
We have various shipping distribution centers across the USA. But we ship out from Fresno, CA. All packages are sent tracked and signed for.
PAYMENT METHOD
We accept Cryptocurrency (BITCOIN “BTC”) for payment and other payment methods such as ZELLE, CASHAPP, and PAYPAL.
PACKAGING
All packaging is discreet and has no mention of the contents. So, all clients are requested to Insure their package which is 100% refundable upon delivery of the package.
REFUNDS
We issue a refund once you show us proof of not getting your package.
We don’t give a refund if you are the cause of the package not reaching you (like the wrong address)
We can refund you if the item does not arrive.
WHAT HAPPENS IF THE ORDER DOESN'T ARRIVE?
Not to worry, contact us. We will look at your tracking number if there is an issue we can reship or refund you.
sales@xanaxshopca.com
CAN WE DO NEXT-DAY EXPRESS DELIVERY?
Yes. It would cost you an extra amount